Client feedback and testimonials

Below are just a few excerpts of the many emails and letters we received from our esteemed clients. We thank all of you who take the time to let us know how you felt about working with Karen Armstrong’s Safety Strategies.

Karen is attentive to the detail, spending time learning about the needs of participants, the environments staff work in, and an exploration of any incidents that may have occurred in the workplace. Staff who had attended training like this many times before resoundingly stated it was the best personal safety training they had ever attended.

    Teresa Harm, Manager | Community Services, South West Sydney

A succinct, well-developed and relevant program that included very high levels of staff participation, while progressing through clearly identified learning modules. Staff agreed unanimously that the training was greatly needed and highly relevant. Staff are noticeably more confident due to the awareness and skills learnt at the workshop. I feel equally more confident in their ability to maintain self protection and deal safely with aggressive and threatening behaviours.

    Bernard Morris, Ranger-in-Charge (Rural Region) | ACT Parks, Conservation and Lands

“I feel that the workshops have given my staff confidence in their own ability to handle difficult situations and given them the skills to be more aware of themselves and their environment. I would highly recommend the workshop.”
Jackie Romein, CEO | Flintwood Disability Services

“As Nurse Unit Manager for the Mental Health Unit, and having attended the course, I would highly recommend Karen Armstrong’s Personal Safety Strategies to any organisation who have an interest in providing safety education for their staff members.”
Rhian Davies | Liverpool Health Service

“The training has been relevant and well-presented, and compatible with Council’s philosophy of service rather than enforcement. As well as providing the skills for self protection it has been of tremendous help in building a well-balanced, confident team.”
Charles Watson, Manager Ranger Services | North Sydney Council

“The benefits of Karen Armstrong’s Personal Awareness Safety Training have dramatically reduced the incidence of passenger assaults on Bus Operators, which in turn has resulted in a significant reduction in Workers Compensation Claims.”
Patricia Ryan, Divisional President | Rail Tram and Bus Industry Union (NSW Branch)

“The Safety Strategies program provides an opportunity for individuals across many sectors of the Transport & Logistics Industry to be provided with key personal protection strategies, ultimately enabling participants to deal with a variety of situations they may encounter, rather than a theory-based approach that does not allow for confidence and practical application to be developed. I was extremely impressed with the professionalism and flawless presentation that enabled participants to fully understand and retain these vital skills.”
Deborah Joyce, Executive Officer | Transport & Logistics Industry Skills Council

“This two day course is the best training I have ever undertaken while at WorkCover. It was very relevant, very professionally presented and well received by all participants I have had contact with. All other people I spoke to about this course have been very impressed with it. I must commend whoever was responsible within WorkCover for organizing this group to present this training.”
Paul Covi Inspector | WorkCover NSW

Click here to read full reference letters.