Conflict resolution training to enhance the personal safety, confidence and professionalism of your team

Karen Armstrong’s Safety Strategies specialises in conflict resolution and workplace violence prevention training, teaching individuals and teams who work in public frontline positions how to defend themselves when faced with customer and workplace aggression. Safety Strategies offers custom-designed courses to suit organisations’ specific needs. Training programs include:

  • Dealing Professionally with Aggressive Behaviour
  • Workplace Violence Prevention
  • Defusing and Protection Skills
  • Predatory Behaviour Solutions

Safety Strategies — protecting people since 1994

Safety Strategies’ training provides a seamless integration of customer service and protection skills. Our one day, two day and refresher workshops and training programs are flexible and can be custom designed to suit your organisation’s specific requirements, schedule and budget. The basis of our training programs is to teach participants to prevent, avoid, and defuse potentially violent situations. Physical protection skills are considered a last resort and participants are taught how to use them when necessary within a legal and professional framework.

Prevent - avoid - defuse - defend

Organisation benefits

  • Work Health & Safety compliance
  • Increased safety culture
  • Pro-active risk management
  • Reduced stress, injuries, claims and premiums
  • Improved customer service and professionalism

CONTACT KAREN TODAY

Participant benefits

  • Prevention
  • Confidence
  • Professionalism
  • Awareness
  • Skills to:
    • Defuse
    • Avoid conflict
    • Remain calm
    • Remain in control.

Some of Safety Strategies’ valued clients

Karen Armstrong Safety Strategies provided training to ACT Government employees

Karen Armstrong Safety Strategies provided training to Gold Coast City Council employees

Karen Armstrong Safety Strategies provided training to City of Sydney employees

Karen Armstrong Safety Strategies provided training to Europcar employees

Karen Armstrong Safety Strategies provided training to North Sydney Council employees

Karen Armstrong Safety Strategies provided training to NSW Police Force employees

Karen Armstrong Safety Strategies provided training to NSW Transport State Transit employees

Karen Armstrong Safety Strategies provided training to NSW Work Cover employees

Karen Armstrong Safety Strategies provided training to Parramatta City Council employees

Karen Armstrong Safety Strategies provided training to Port Stephens Coaches employees

Karen Armstrong Safety Strategies provided training to Ramsay Healthcare employees

Karen Armstrong Safety Strategies provided training to Randstad employees

Karen Armstrong Safety Strategies provided training to NSW Roads & Martime Services employees

Karen Armstrong Safety Strategies provided training to Surfside Buslines employees

Karen Armstrong Safety Strategies provided training to Intellectual Disability Foundation of St George employees

Karen Armstrong Safety Strategies provided training to Transit Australia Group employees

Karen Armstrong Safety Strategies provided training to TWU Australia employees

Karen Armstrong Safety Strategies provided training to WestBus employees