The year of the Fire Rooster will be a powerful time to move forward. Commencing on January 28th, this year brings qualities of loyalty, commitment, hard work, family values and confidence. It is predicted that this year, people will be more polite and less stubborn. These characteristics are essentials in the tool kit for frontline staff dealing with the public.
A balanced life – a goal most of us aspire to
Because you are human and not a robot, one of the most useful things to accept is that your life is not always in perfect balance. I have learnt what balance is by overdoing and underdoing things. It’s quite a normal part of life. When I do too much or too little, a warning bell sounds reminding me to get back into the centre.
Start with the foundation and build your life on rock, not sand. This means identifying what is important in your life. For most people, it is close relationships with family, friends and colleagues.
In a landmark study of people on their deathbed, everyone said they wished they had spent more time with the people they loved.
Keep it simple
Review all the major areas of your life:
- Physical: activity and nutrition
- Mental: stimulation and learning
- Emotional: personal development and relationships
- Spiritual: values and moral fabric of life.
Think of one simple thing you can easily do to improve each of these parts of your life.
Many frontline staff trained by Safety Strategies are dealing with verbal abuse on a daily basis. Most develop personal strategies to deal with this. Those strategies are vital for their wellbeing and a balanced life. Without them, there can be a domino effect, where this abuse can affect all other areas of their life.
Forgiveness in response to abuse or wrongdoing requires a whole shift of mindset for most of us.It is certainly not tolerating or endorsing words and actions that are thoughtless and damaging. One of the most useful concepts in forgiveness is that of releasing – letting go, leaving behind.
Forgive – release – relax
Like everything worthwhile in life, this requires commitment and work. Who will benefit? You and everyone around you.
The word ‘forgive’ comes from an old English word ‘forgiefan’, which is itself made-up of two words: ‘giefan’ meaning ‘give’ and ‘for’ meaning ‘completely’. So the word ‘forgiefan’ conveys the sense of giving completely.
Give for – yourself and your own wellbeing.
Precise training design
The trainers use a very clear, specific and professional language. I have gained confidence and reinforced problem solving. Engaging and thought provoking, competent delivery. Really enjoyed it, thanks. ~ Community Services Client
Thanks for the level of service you provided. Tailoring the training to our facilities and situation was invaluable. We will definitely be doing more training for our team in future. Some said it was the best training they had ever done. ~ Local Government Client